PRIVACY POLICY

This Privacy Policy explains how BtS Stockholm (“we,” “our,” or “us”) collects, uses, and protects your personal information when you access or use our website and services (“Services”). We are committed to ensuring that your privacy is protected and compliant with applicable laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following categories of information:

Personal Information: Name, email address, phone number, and other identifiers you provide when using our Services or contacting us.

Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent.

Cookies and Tracking Technologies: Data collected via cookies and similar tools to improve user experience and analyze site performance. (See our Cookie Policy for details.)

Payment Information: If applicable, billing details and payment method information (processed securely by third-party payment providers).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our Services;

To process transactions and manage your account;

To communicate with you about updates, promotions,
or support inquiries;

To analyze website usage and enhance user experience;

To comply with legal obligations or enforce our Terms of Service.

3. Legal Basis for Processing

Under GDPR, we rely on the following legal bases for processing your personal information:

Consent: When you provide explicit consent for specific purposes.
Contractual Necessity: To perform a contract with you or provide requested Services.
Legal Obligation: To comply with applicable legal requirements.
Legitimate Interests: To enhance our Services and protect our operations.

4. Sharing Your Information

We may share your information with:

Service Providers: Third parties that assist in delivering our Services (e.g., hosting, payment processing).
Legal Authorities: If required to comply with laws or respond to lawful requests.
Business Transfers: In connection with mergers, acquisitions, or asset sales.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Under GDPR, you have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Restriction: Limit the processing of your personal data.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to data processing based on legitimate interests or direct marketing.

To exercise these rights, contact us at contact@btsstockholm.com.

7. International Data Transfers

As an Sweden-based company operating in Europe, we ensure adequate protection for international data transfers under GDPR standards, including Standard Contractual Clauses where applicable.

8. Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no system can guarantee absolute security.

9. Cookies

Our website uses cookies to enhance functionality and analyze performance. For more information, see our [Cookie Policy].

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and we encourage you to review it regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: contact@btsstockholm.com
Address: Iversonsgatan 2, Stockholm, 114 30, Sweden

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: 01/05/2024